For questions not answered in the FAQ, please go to: Technical Assistance.

How do I order products and how does it work?
What is the shopping basket and how does it work?
Are credit card transactions secure?
When is my credit card charged for the order?
Is sales tax charged on my purchase?
What options do I have for shipping?

How do I order products and how does it work?

1. When you see an item you would like to purchase, click on the "Add to Basket" button. This places the item in an electronic shopping basket.
2. Once you've finished shopping, select "Checkout" at the top of the page.
3. Next, your order is display and you are asked to fill in your shipping and billing information. When you are finished select the "Continue" button.
4. Then, your shipping/billing and order information is displayed and you are also asked to select your UPS shipping method and credit card type. When finished, select the "Continue" button.
5. On the final page you will verify that all information is correct and enter your credit card number. When you have finished click the "Continue" button.
6. Your order is then processed and you will be given an order number. Your invoice will be e-mailed to you at the given billing email address.
7. If you would like to contact us concerning your order you can do so by replying to the confirmation e-mail, sending an e-mail to clanigan@cleenboreusa.com, or calling us toll-free at (888) 292-0006.

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What is the shopping basket and how does it work?

By selecting the "Add to Basket" button next to any product, the product is placed in an electronic shopping basket. At anytime you can check the contents of your shopping basket by clicking on the "Shopping Basket" icon at the top of the page. If there is a product you would like to remove from your shopping basket select the "Remove" button next to the item. From the shopping cart you may "Continue Shopping" or "Checkout".

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Are credit card transactions secure?

Yes. This site has a VeriSign Secure Server ID. VeriSign and Dun & Bradstreet have authenticated this site's identity:

The organization LANIGAN PERFORMANCE PRODUCTS is the registrant of the domain name CLEENBOREUSA.COM.

Dun & Bradstreet has performed a best-in-class investigation leveraging D&B's global database of more than 64 million D-U-N-S Numbered entities to confirm that LANIGAN PERFORMANCE PRODUCTS is a registered business. The D-U-N-S Number is a unique nine-digit identifier of single business entities that has become the standard for keeping track of the world's businesses.

This site is secured by a VeriSign SSL server certificate:

LANIGAN PERFORMANCE PRODUCTS has given permission to REGISTEREDSITE INTERNET SERVICES to secure its Web site with a VeriSign digital server certificate, which uses industry-standard SSL technology to encrypt information, such as credit card numbers, sent to SSL-secured pages on this site.

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When is my credit card charged for the order?

Credit cards are charged at the time the order is placed.

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Is sales tax charged on my purchase?

State laws require a Florida-based business to collect sales tax on orders shipped to Florida addresses. We are not required to collect sales tax on orders shipped to residents of any other states.

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What options do I have for shipping?

We ship all of our online orders via UPS.

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For questions not answered in the FAQ, please go to: Technical Assistance.